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Sony Cyber-shot DSC-T1 screen distorted

Topic started on Aug 21, 2011 8:49 PM , last reply on Jun 11, 2012 4:16 PM

in Cameras and Photo Frames > Cybershot
edwward59
edwward59
8 posts since
May 24, 2011

The screen is split into two, top half blank, bottom half is streaky lines,( it will take pix & movies but of the previous description) It has been unused for a couple of years (due to the use of a new Sony a350) I do believe there was an issue a couple of months after I purchased it but cannot find  any info, but think it was somthing to do with the display screen.

  Kind Regards edward59


  • blaireau_photo
    blaireau_photo
    1,269 posts since
    Jun 15, 2011
    Written on Aug 22, 2011 9:37 AM

    Hello edwward59 - welcome to the Sony Forums

     

    It definitely sounds like the camera has developed some kind of internal fault and I would advise speaking to Sony Customer Services in order to diagnose the problem and get some further information about a repair. There is a 'Sticky' forum thread which gives the necessary information so that you can get in touch:

     

    http://www.sony.co.uk/discussions/message/651957#651957

     

    Thanks

     

    Simon


    • Reply
  • edwward59
    edwward59
    8 posts since
    May 24, 2011
    Written on Aug 23, 2011 12:53 PM

    Hello SIMON, Thanks for your reply to my DSC-T1 problem , apparently there was a problem with the screen on the early models, & SONY did run a free repair out of grtee,(this is no longer running) there is also a downloadable software update on the Sony site & I will give this a whirl.

       I as you may suspect I am a newby at this discusion foram so apoligise if my reply is incorrect .

      Regards, edwward59


    • Reply
  • edwward59
    edwward59
    8 posts since
    May 24, 2011
    Written on Aug 27, 2011 12:41 PM

    HI you guy`s & girls on the FORUM, I have tried to download the update to my DSC-T1, but without sucess, I was able to download it to a memorystick as instructed but unable to open it with Windows, other programs also could not open it, there was a site on the net able to open it but Norton said there was a risk of harm to my computer so have declined this application.Thankyou to SIMON with his reply. I think it maybe a new Camera & to dispose of this DSC.

      Regards edwward59


    • Reply
  • blaireau_photo
    blaireau_photo
    1,269 posts since
    Jun 15, 2011
    Written on Aug 28, 2011 9:50 AM

    Hello edwward59,

     

    If your antivirus software is preventing the installation of the new software, I would suggest that you temporarily disable the antivirus. The way to do this varies from product to product so you would need to check out the manual/support website that came with your software. Once you have tried this, simply turn the virus protection back on to make sure that you don't go unprotected.

     

    Thanks

     

    Simon


    • Reply
  • edwward59
    edwward59
    8 posts since
    May 24, 2011
    Written on Sep 4, 2011 2:15 PM

    Hi Simon, thanks for your latest post, since my last visit on the Community Forum, I have been to the local Sony shop, & they like me think the camera sensor is at fault & would be too costly to repair. I have also looked at varius for sale sites & found 2nd hand prices at around £40. So in essence I think the camera is for disposal (scrap) or spares. All other functions on the camera (on screen graphics, menus, zoom, focus ect ) .

    & it takes pics & videos but they are distorted as described in my first post.

            Best Regards edwward59


    • Reply
  • edwward59
    edwward59
    8 posts since
    May 24, 2011
    Written on May 14, 2012 7:22 PM

    Hi , has anybody an address where I can obtain a CCD unit for the DSC-T1, I have recently resumed my quest to get my camera working. I have seen on e-bay a video on how to dissemble the dsc-t1, but not where & how much dosh might be required for the parts. It seems a shame to dispose of this camera. Sony has seen fit to cancel a free repair on a serious malfunction with which they are fully aware of. So can anybody in  the community, including SONY help.

      Best Regards edwward59


    • Reply
  • Mick2011
    Mick2011
    1,104 posts since
    Jun 15, 2011
    Written on May 16, 2012 12:29 AM

    Hi - I've never used them but you could try Partmaster: http://www.partmaster.co.uk/cgi-bin/catalogue.pl?section=107745&link_parent=97236&path=97229&shop=sony

     

    Other than that, last I looked the only decent-sized parts distributors were in the US.

     

    If you'd rather contact Sony you'll find the details on this page: http://www.sony.co.uk/support/en/contacts/dime

     

    Cheers

    Mick


    • Reply
  • edwward59
    edwward59
    8 posts since
    May 24, 2011
    Written on May 16, 2012 7:38 PM

    Hi Mick, I thank you for your reply to my quest, I have looked at the Partmaster site & the ccd unit  is availiable to purchase for £36. I will shortly give them a phone call to find out if it is indeed availiable. I don`t have the camera in my possesion at the present time as only today I have taken it to a camera repair specialist to see if it can be estimated a for a repair, I  will if the part is truly avaliable get it back & try my own repair, I will keep the community posted.

         Thanks again to you & the community for your reply.

      Best Regards edwward59  


    • Reply
  • dougred
    1 posts since
    May 17, 2012
    Written on May 17, 2012 4:44 AM

    Hi! I have just fitted a new ccd to my T1. I bought it from here via paypal. It cost £8.95 and arrived in just 5 days. It took just 10 mins to fit.

    http://www.ebay.com/itm/ws/eBayISAPI.dll?ViewItem&item=270928282831&ssPageName=ADME:L:OC:GB:3160#ht_2302wt_1413

     

    Good luck!

    Regards, Doug.


    • Reply
  • edwward59
    edwward59
    8 posts since
    May 24, 2011
    Written on May 24, 2012 9:02 PM

    Hi dougred, thanks for the info, an update on progress, Partmaster have the CCD unit on there parts list but is not in stock at this time. The camera specialist (I informed him of your site where you have purchased the CCD unit) he has contacted the and ordered the parts & now its a matter of waiting for the parts.

    Thanks again for the info, will write again when JOB DONE.

    Regards edwward59


    • Reply
  • edwward59
    edwward59
    8 posts since
    May 24, 2011
    Written on Jun 11, 2012 4:16 PM

    Hi dougred, and all who have corresponded on this forum. the update to my previous statement (above) is the ccd unit has arrived from Hong Kong & has been fitted to my Sony DSC-T1, by the repair specialist & is now up & running, so, job well done, with thanks to dougred for the site information for supply of the parts.

      Best regards edwward59    .


    • Reply

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