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Stuck on starting up page

Topic started on Aug 1, 2012 11:43 PM , last reply on Aug 4, 2012 12:03 AM

in Reader > Reader software & connectivity
liralph 1 posts since
Aug 1, 2012

Reader stuck on starting up page for weeks!  Laptop not finding device.  Attempted reset with no success.  Any help gratefully received!


  • carpetmojo 595 posts since
    Dec 26, 2010
    Written on Aug 2, 2012 12:10 AM

    Fully charged ?

     

    Tried a hard reset as well as a soft reset ?


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  • tetrapackage 49 posts since
    Jun 18, 2012
    Written on Aug 3, 2012 3:45 AM

    I just got a new Sony Reader. How to do a hard reset?


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  • carpetmojo 595 posts since
    Dec 26, 2010
    Written on Aug 4, 2012 12:03 AM

    It is in your on-line manual, but the below may be a bit easier to follow........

     

    http://sony-prs-t1-ereader-review.com/article/reset-hard-reboot-factory.php

     

    [courtesy scanman]

     

    Remember you will lose all content, unlike the soft version, so make sure as much as you can is backed-up, or still in your downloads.

     

    Good luck.


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