CREATORS' CLOUD
    Creators' App

    [Make sure the camera is connected to the Internet and try again.] is displayed on the smartphone

    Check the following.

    • Check whether the camera has a stable connection with Wi-Fi. If (Wi-Fi connected, communication status good) is displayed on the camera monitor, the connection with Wi-Fi is stable. If the signal strength is insufficient, move to a place with a stronger signal, etc.
    • Public Wi-Fi that requires web authentication cannot be used. Make settings to use the Wi-Fi in your home or office, etc.
    • If connection is still not possible after trying the above, try connecting again later.

    • Registrirajte izdelek

      Pridobite dostop do vseh informacij, imejte izdelek vedno posodobljen in izkoristite odlične ponudbe

    • Skupnost Sony

      Obiščite našo skupnost ter delite svoje izkušnje in rešitve z drugimi Sonyjevimi strankami

    • Stik s podporo

      Obrnite se na Sonyjevo ekipo za podporo

    • Popravila in garancija

      Dogovorite se za popravilo, temu sledite ali se mu celo izognite